Bilingual Childcare Specialist

Position Summary
The Childcare Specialist is responsible for providing drop-in childcare for multiple ages: infant-12 years old for families attending services at Thriving Families. The Specialist will be integrated into all programs offered at Thriving Families by providing high-quality, trauma-informed childcare for families attending case management, workshops, and therapy appointments at the Thriving Families office, located near downtown Denver in the Valverde neighborhood. The Specialist will also support the onsite baby clothing donation store by sorting, organizing, and cleaning donated items.

Essential Functions

• Provide a safe and nurturing environment for children in your care
• Maintain schedule and duties for childcare team
• Plan and implement age-appropriate activities and educational programs
• Communicate with parents about their child's daily activities and progress
• Respond to participant questions and comments
• Provide excellent customer service
• Maintain a general knowledge of working with youth ages newborn - 12 years
• Manage the orderly arrangement, appearance and cleanliness of the childcare space
• Maintain paperwork and records
• Additional duties as assigned

Required Qualifications

• Patience, compassion, and a genuine love for working with children
• Bilingual (English/Spanish)
• High School diploma or GED
• Previous experience working with children ages infant--12years, such as nannying, caregiving, or in a daycare setting
• Current or previous CPR/AED/First Aid certification
• Moderate lifting (children, toys, etc.), up to 50 lbs.
• Ability to engage and educate children through play and structured activities
• Ability to effectively present information and respond to questions from participants
• Ability to problem solve and manage time effectively
• Ability to multitask and handle multiple responsibilities simultaneously
• Customer service oriented
• Ability to work independently and as part of a team

Job Type: Full-time

Pay: $41,000.00 - $47,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience:

• Childcare: 2 years (Required)

Ability to Commute:

• Denver, CO 80223 (Required)

Work Location: In person

Position Summary
 

The Programs Lead strengthens Thriving Families’ community connections, and day-to-day operations through communications, community engagement, event leadership, and program support. This role manages internal and external communications, represents the organization in the community, coordinates volunteer engagement, and leads the planning and execution of signature events and smaller gatherings.

Working closely with the Chief Programs Officer and other leadership team members, the Programs Lead helps resolve challenges involving participants, staff, and external partners and supports the systems that keep programs running smoothly. This position combines creativity, relationship building, organization, and practical problem solving to advance Thriving Families’ mission of empowering women and their families to thrive.

Key Responsibilities

Marketing and Communications

• Coordinate internal and external communications to keep staff, participants, partners, volunteers, and supporters informed and engaged.
• Develop and distribute newsletters, program updates, event announcements, and other organizational communications.
• Manage social media content and maintain an engaging, consistent presence across organizational channels.
• Update the website(s) to ensure program information, event details, and opportunities to get involved are accurate and accessible.
• Collaborate with program staff and leadership to share stories, accomplishments, and impact while respecting participant privacy and consent.
• Maintain consistent messaging that reflects Thriving Families’ mission, values, and welcoming approach.

Community Engagement and Volunteer Leadership

• Represent Thriving Families at community events, outreach opportunities, and partner gatherings.
• Give tours and introduce visitors, prospective partners, donors, and volunteers to the organization’s programs and impact.
• Plan and lead volunteer group activities, including preparing projects, coordinating staff support, and ensuring volunteers have a meaningful experience.
• Cultivate relationships with community organizations, businesses, and individuals interested in supporting Thriving Families.
• Coordinate with staff to identify outreach and volunteer opportunities that meet organizational and program needs.

Event Planning and Execution

• Lead the planning and execution  of signature Thriving Families events, including the Tee Up for Families Golf Tournament and Winter Wonderland Holiday Reunion.
• Coordinate smaller events, including open houses, partner gatherings, and other fundraising and community engagement opportunities.
• Develop event timelines, task assignments, and logistics plans in collaboration with leadership and staff.
• Coordinate registration, participant and guest communications, vendors, supplies, volunteers, and event-day activities.
• Support sponsor and donor engagement, including coordinating recognition and fulfilling event sponsorship commitments.
• Track event expenses within approved budgets and conduct post-event reviews to guide future planning.

Collaborative Leadership and Problem Solving

• Work with the Chief Programs Officer and other leadership team members to address situations involving  participants, staff, and external partners.
• Gather relevant information, coordinate follow-up, and help implement timely, thoughtful solutions.
• Use sound judgment, maintain confidentiality, and elevate concerns that require additional leadership involvement.
• Identify opportunities to improve communication, coordination, and organizational processes.
• Support a collaborative workplace grounded in compassion, dignity, inclusiveness, integrity, and innovation.

Systems and Operational Support

• Assist the Chief Programs Officer with setting up, maintaining, and troubleshooting systems used in daily operations, including phones, FileMaker/Rhonda, and other organizational tools.
• Serve as an initial resource for routine system questions and coordinate with appropriate staff or vendors when additional support is needed.
• Create and maintain practical instructions and workflows to help staff use systems consistently.
• Support staff onboarding and  training related to organizational tools and communication processes.
• Assist with special projects and operational improvements that strengthen program delivery.

Qualifications

• Relevant experience in nonprofit programs, communications, community engagement, event planning, or      organizational operations.
• Strong written and verbal communication skills, including the ability to adapt messages for  different audiences.
• Experience coordinating events or projects with multiple deadlines and contributors.
• Ability to build positive relationships and confidently represent an organization in public settings.
• Strong organizational skills, attention to detail, and follow-through.
• Comfort learning technology,  troubleshooting routine issues, and explaining processes to others.
• Ability to respond thoughtfully to sensitive situations and maintain appropriate confidentiality.
• Commitment to working respectfully with families from diverse backgrounds and life experiences.
• Experience with social media, email marketing platforms, website content management, and database  systems preferred.

Schedule Considerations

This role requires availability for occasional evening and weekend events and travel to community activities within the Denver metro area.

Salary: Salary range: $68,000–$72,000